Grow your practice, focus on care

Practice Smarter and consult on your terms: 

Online, Walk-In Consultation, or In-Person visits

Reach more patients and focus on what matters most

Derm2check helps you expand your dermatology practice across borders.
Patients can easily book appointments, pay securely online and access your expertise through email advice, scheduled video consultations, walk in consultations or in-person visits.

With our secure and reliable system you can focus on care while administration is largely automated.

With 15 years of proven experience in digital healthcare

The platform is developed by Webcamconsult, with more than 15 years of proven experience in digital healthcare. It combines a public portal where patients can find you with professional modules that support your daily practice.

You can try Derm2check free for one month. After the trial, subscriptions start at €21.50 per month (excluding VAT and transaction fees).

Appointments and scheduling

Your all-in-one suite for a seamless online practice

Appointments and scheduling

• Patients manage their own bookings through the secure portal
• Supports both online and in-person consultations
• Automatic adjustment for time zones and languages
• Appointment reminders to reduce no-shows
• Walk in consultations available when you allow it

Payments

• Secure online payments for email advice, video and walk in consultations
• In-person consultations can be paid afterwards
• Refunds are handled simply, depending on the payment method used
• Support for international payment methods including iDEAL, credit card and SEPA
• Transparent transaction fees per payment

Communication options

Derm2check provides one complete platform for all communication with your doctors.
From short questions to full consultations and the secure exchange of medical documents,
everything takes place in the same protected environment.

Woman having a secure, convenient video consultation with a dermatologist

Video consultations

Consult with doctors in a virtual consulting room. This can be on appointment or via walk in. Patients enter a waiting room until you start the session. During the consultation you can use chat and file sharing.

Get expert dermatology advice by email — secure, convenient, and professional.

Email advice

Aks medical questions through a secure form where you can add photos and additional information. You pay in advance and receive your advice per email.

Woman using derm2check website on her smartphone to chat with a doctor and share

Secure chat

Use secure chat for short messages or to clarify practical matters with doctors you already have a treatment relationship with. It is not intended for providing medical care. All conversations are encrypted and accessible only to you and the patient.

Woman sitting at a desk looking thoughtfully at a computer screen displaying a

Patient portal and documents

In the secure patient portal, you find your medical documents such as prescriptions, reports or previous advice. You decide which information is shared, so communication and document exchange remain safe and clear.

Why choose Derm2check

 Reach more patients nationally and internationally
• Offer multiple consultation types: email advice, video, walk in and in-person
• Handle bookings and payments automatically
• Reduce administration and save valuable time
• Work with technology trusted in healthcare for more than 15 years

 

Security and compliance

Derm2check is certified according to ISO 27001 and NEN 7510 standards. This guarantees that patient data is handled with the highest level of protection. All information is encrypted and stored securely within the EU.

 

Frequently asked questions

If you’re unsure about a skin condition or would like a second opinion, you can request email advice from a dermatologist.

You can choose between a short or a detailed form. After payment, you can fill in the form and include any relevant details about your situation. You can also upload photos to support your case. Under normal circumstances, the dermatologist will respond within one working day.

The advice will be sent to you directly by email.
Please note: prescriptions are not provided for email advice. Prescriptions can only be issued during a video consultation or an in-person visit.

Do not use this option in urgent or emergency situations.

Messages from patients arrive in your dashboard. During a consultation in the consulting room, the message function is also available, for example to let the patient know you will be a little late.

When you send a message, the patient receives it in their secure patient portal. This environment is extra protected and can also be used to share medical documents such as prescriptions or test results.

You can use the message function if a patient has an additional question after a consultation or if you want to send them a link with further information.

It is not intended for starting a new medical advice or consultation.

As a practitioner, you can offer four types of consultations:

  • Email advice – the patient sends you a written question via a secure form

  • Video consultation by appointment

  • Online walk-in consultation

  • In-person consultation

You set your availability in the calendar, choosing which time slots are open for each consultation type and defining the average duration per appointment.

When a patient books, you’ll receive a notification with their name and the completed form, so you are fully prepared for the consultation. Patients can view all their booked appointments in their personal account.

If a patient wishes to cancel, they submit a cancellation request that you must confirm to make it final. Cancellations made at least 24 hours before the scheduled time are free of charge.

For all consultations except in-person appointments, payment is made securely online in advance.

You set your own consultation fees. Patients pay online in advance, so there is no financial risk for you.

For in-person consultations, you handle the payment directly with the patient. The patient always receives an invoice, which they may be able to submit to their health insurer.

To receive payments through the platform, you only need to set up the connected payment system once. Of course, we’re happy to assist you if you have any questions.

You can easily download all sent invoices from our platform.

Webcamconsult is a proven and secure digital platform for healthcare professionals, successfully used in the healthcare sector for over 12 years. It offers a complete set of tools to make your practice more efficient and accessible — whether online, blended, or in-person. The platform is certified according to ISO/IEC 27001 and NEN 7510 standards for information security and healthcare data protection.

With Webcamconsult you can:

  • Securely schedule consultations with patients via email advice, video appointment, online walk-in video consultation, or in-person appointment

  • Allow patients to book appointments online

  • Create and send secure online forms

  • Exchange continuous chat messages with patients you authorise

  • Manage checkout and send invoices automatically

Webcamconsult is fully integrated into Derm2check, which uses all of its tools. You can also use the platform independently in your own practice.

 

Don’t worry, this is usually easy to fix. The best way to avoid problems is to test your equipment ahead of time: when you open the link to your online waiting room five to ten minutes before your appointment, you can check your camera, microphone, and internet connection before the dermatologist joins. That way you’ll know everything works and you can relax into your consultation.

If something isn’t working, here are a few things to try:

  1. Check your device settings and your browser permissions to make sure access to your camera and microphone is allowed.
  2. Close any other apps that might be using your camera or microphone, such as another video call or your camera app.
  3. Refresh the page, or try opening the link in a different browser.

Still stuck? Our partner Webcamconsult has a step-by-step guide on their Technical Support page.

Consultation types

Walk-in Consultation

A walk-in consultation allows you to have a real-time video consultation with the doctor without a prior appointment. You will enter a virtual waiting room, and the dermatologist will attend to you as soon as possible.

E-mail advice

Email advice allows you to receive a professional assessment from a certified dermatologist via email within two working days. Based on your input or AI assessment, the doctor will provide their evaluation and recommendations in writing. Email advice is limited to written guidance. If your situation requires further treatment steps to be arranged, the doctor will recommend a video or walk-in consultation instead.

Physical Consultation

A physical consultation involves an in-person visit to the doctor's clinic or designated location. You will have the opportunity to discuss your skin concerns face-to-face and receive a thorough examination and treatment plan.

Video Consultation

A video consultation allows you to have a remote appointment with the doctor via a secure video platform, from the comfort of your own home. Because the consultation takes place in real time, the doctor can discuss your skin concern in more detail and arrange any further treatment steps directly during the appointment.

We are very sorry!

This consultation type is currently not available for this doctor.

Derm2check
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