I have a complaint

We’re sorry to hear something didn’t go as you’d hoped. Your feedback helps us, and other patients, so we’re grateful you’re taking the time to share it.

If your complaint is about a dermatologist, we ask you to raise it with them directly, as they’re responsible for your care and best placed to help. You’re also welcome to share your experience in a review.

If your complaint is about Derm2check itself, the platform, the booking process, or anything in your experience using the site, we’d really like to know. Fill in the contact form and tell us what we could do better. We read every message.