What is an email advice

If you’re unsure about a skin condition or would like a second opinion, you can request email advice from a dermatologist.

You can choose between a short or a detailed form. After payment, you can fill in the form and include any relevant details about your situation. You can also upload photos to support your case. Under normal circumstances, the dermatologist will respond within one working day.

The advice will be sent to you directly by email.
Please note: prescriptions are not provided for email advice. Prescriptions can only be issued during a video consultation or an in-person visit.

Do not use this option in urgent or emergency situations.